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Most of the time this issue will be showcased appear to you when running payroll. Shifts will appear far too long and you'll be forced need to edit prior to confirming approving and exporting. Occasionally, staff may report the sign in/out error and you'll be able to fix this right away.

There are a few ways to edit or delete invalidate a cleaning record time entry but note that all these are restricted to the Web App.

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Note: in either of the above options, any changed shift will be denoted with a pencil to the right of the entry so there is a record of change that all managers are aware of.

Payroll Report (Edit only)

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Navigate to the Web App > Dashboard Tab.

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Select Payroll Report under Reports and set the filter to your preference (date range or specific cleaner).

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To edit the shift, simply select the text box for minutes or hours in the Shift Total row and type in your changes.

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