Swept has added the option to see how a user has signed in/out by showing their sign-in/out status in each time entry. These messages allow you to see how staff has sign in/out of Swept during their shift. For more information on using the Time Entry report check out our article here: Time Entry Report
On-site sign-in/out
The cleaner has logged in from the mobile app, GPS data was obtained and signed in from inside the GeoFence.
...
The cleaner has logged in from the mobile app, GPS data was obtained and the cleaner signed in from outside the GeoFence.
This will show as Outside GeoFence/Outside GeoFence if both sign in and out were outside of the GeoFence. This is so you can click on each to see a map of where they If the cleaner signed in/out outside of the geofence you will see a snapshot of where they signed in/out below the time entry details. This snapshot includes a map, approximate distance and approximate address of where the cleaner signed in/out from.
Manual sign-in/out
This is a manual entry added by a Manager or Supervisor (BETA) who has access to Cleanings Reportsthe time entry report. For more information on Cleanings Report please click herethe time entry report check out our article Time Entry Report.
GPS error
This error can occur for multiple reasons such as a low quality/unstable signal or GPS error/failure on the device itself. This occurs when staff are using the mobile app.
...
GPS data could not be obtained within 90 seconds of Sign In or Sign Out sign in or sign out due to a technical reason. For example: a faulty device or a weak GPS signal. If GPS data can not be obtained within 90 seconds, Swept allows users to still have the ability to sign in/out of a Locations location so they are able to work their shift and complete their work. If a mandatory GeoFence is set it will not allow staff to proceed if they do not have data (wifi or cell) and/or Location Services location services enabled for Swept.
No Mandatory GeoFence
...
This occurs when staff sign in/out using a landline with our IVR feature. Learn more about IVR (landline sign in) here . No GPS data can be gathered from the IVR technology but if the approved call in number is a landline at the location, it can be assumed the staff member is on site.
...
Sign in and sign out is completed by SMS and does not include GPS data. Learn more about our SMS sign in/out feature here.