Swept+ Late Notifications

Stay up to date on when a shift has not been started by using Swept+ late notifications. Cleaners, supervisors and managers will receive a late notification when they are late for a shift so every one is up to date on when cleanings are begun.

Who can see late notifications?

Cleaners, supervisors and managers receive late notifications. Cleaners and Supervisors will receive a late alert push notification if they are signed in to Swept+ 10 minutes after their shift’s start time. They are then able to update their team on their status by communicating with their team or logging in to their shift.

Managers and supervisors will receive a late alert push notification when someone has not begun their shift but they can update this amount of time in the Swept web app. For more information on updating this time check out our article here: Late Alerts When a manager/supervisor clicks on the late alert they will be taken to a details page with additional information. Managers/supervisors are able to view these notifications in the notifications section of Swept+

Where can I find late notifications?

Cleaner late notifications are the push notification they receive while using Swept+. This push notification will redirect them to their schedule that will show they are late.

Manager late notifications are also push notifications but they can be viewed within the Notification section of Swept+ and are able to view additional details.

Details

Cleaners

If you are a cleaner or supervisor and you are late for a shift you will receive a push notification to your phone that you are late 10 minutes after your start time. When you click on the push notifications you will be taken to today’s schedule and can click on the door icon to the right of the shift to sign in.

Managers

As a manager or supervisor you will receive a push notification if another cleaner/supervisor is late for their shift after the amount of time you set in the web app. When you click on the push notification you will be taken to a details page on that notification. It looks like this:

On the details screen for late notifications you can see the following information:

• Cleaner - Click on the cleaner name to be taken to that cleaner’s profile to view additional information including contact information.

• Schedule start time - Here you will be able to see the date and start time of the shift. Beside the start time you are able to see how many minutes the cleaner is late.

• Updated start time - If the cleaner signs in after the late alert was sent you are able to see when the cleaner signed in.

• Alert time sent - Under the schedule information you can see when the alert was sent to you.

• Location - Click on the location name to be taken to that location to view additional information about the location.

You are also able to access these notifications through the Swept+ app by selecting Notifications from the bottom navigation menu. When you go to notifications you will be able to see the following manager notifications:

• Late Notifications

• Problem Report Notifications

If you are a Supervisor you will see two tables. The Management tab shows the above information. The Cleaning tab will display your schedule notifications for cleaning.

In the Notifications section you are able to see the following:

• Notification badge count - In the top right you can see a bell with a red number if you have any unread notifications. This will show the number of notifications you haven’t read. If all notifications are read this will not appear.

• Mark all as read - Click on the eye in the right hand corner then click Mark All as Read to mark all of your notifications as read.

• Filters - Click on the three lines beside the eye icon to open your filters. Once you select your filters click Refine to narrow down your search. You can filter the following information:

  • Problems Reported

  • Late Cleaners

  • Include Archived

• Individual notifications - You will see each notification listed on the notification page unless the notification was archived. Click on a notification to view the details on that specific notification. If you swipe an individual notification left you can do the following

  • Click Read to mark a notification as read. When you click on a notification it is also marked as read.

  • Click Archive to archive the notification so it does not appear in the list by default. You are able to use the include archived filter to have them appear. If you are a supervisor you cannot archive schedule update notifications in the Cleaning tab.

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